Return Policy

The conditions are as follows:

Return category

Detail Description

Support for return within 7 days or not

Support
or not

Whether to charge the return freight

Remarks

Functional failure or quality problems of commodities There are obvious functional failures and quality problems, verified by after-sale personnel.

yes

yes

no

Physical breakdown and quality photos are needed, so that the post-sales personnel quickly to make judgments and timely processing.

Arrival logistics damage, missing parts or goods description are not in accordance with the website, etc. Logistics damage refers to damage, breakage, performance failure caused during transportation, verified by post-sale personnel. Missing part refers to the lack of the original parts of the commodity.

yes

yes

no

During the audit, couriers may be required to certify or request you to provide physical photographs, etc, so that the post-sales personnel can make quick judgement and deal with them in a timely process.
Other reasons In addition to the above two reasons, such as personal reasons for the return of goods, not used and do not affect the secondary sales (the original packaging of goods not unsealed).

yes

yes

no

You bear the round-trip freight for the goods

1.Return goods from the date of receipt of express delivery within 7 days, commodity mainframe performance failure within the provisions of the three packets, (in the appearance of the goods. Accessories Packaging and other intact without affecting the secondary sales. In the case of non-human damage, etc.) you can choose to return the goods and repair them free of charge.

2.1-year warranty; within one year from the date of signing for express delivery, the mainframe of the goods has a performance failure within the three packets, (not artificial damage, etc.) to provide you with free maintenance.